![]() ![]() This has been one of the biggest asks from both restaurants and diners, making folks’ weekend brunches or last-minute dinner plans a whole lot easier to plan. Yelp Waitlist now lets you join the waitlist for a party of seven or more at participating restaurants. 3 More Support No Matter Your Party Sizeīig party? No problem. This comes on the heels of closing out 2019 by growing diners seated by more than 150% YoY, seating 3.3 million diners via Yelp in December 2019 – our best month ever – and seating more than one million diners New Year’s week. We’re also announcing a record-setting Valentine’s Day in which Yelp’s reservation and waitlist software helped seat nearly 250, 000 diners via Yelp 2, a more than 2X increase YoY. Since its launch in 2017, we’ve helped diners save more than 13 billion minutes of wait time - that’s more than 24,500 years! 1 All of this time saved is allowing diners to wait for their table from the comfort of their own couch or in the car ride over, instead of outside a restaurant in the rain, snow or heat. Yelp Waitlist gives people more choice and control over their dining experience, as well as helps save them valuable time in their day. This is all packaged in a new user experience that highlights these new features, as well as provides more information about your place in line and the next steps to get seated. We’re also making it easier for people to search for Waitlist restaurants based on their party size, which surfaces even more accurate wait times, and last year’s Notify Me feature is now rolling out to Android and web. From ordering a ride to getting groceries delivered, why should dining out be any different? Yelp Waitlist now allows diners to choose their seating preference and accommodates parties of six or more. Restaurant owners and managers can learn more about the new Yelp Waitlist (free download) takeout features here.In today’s world, you can do just about anything with the click of a button from your phone. ![]() “These recommendations will rotate throughout the day to provide users with restaurants that are highly-rated and offer delivery or takeout.” Yelp also highlights its iOS 14 widget is a great way surface rotating restaurant recommendations. We’re continuing to elevate the best and most helpful information with an updated user experience, making it easier for diners to find the information that is most valuable to them – like the latest menu images, most relevant food photos and most popular dishes. The new Yelp Waitlist features are now available for free to “restaurants with nine or fewer locations.” For restaurants with 10 or more locations, Yelp says “pricing will vary.”Īs for the consumer-facing Yelp app, the company says: These new updates will empower restaurants to operate more efficiently, while giving them the tools they need to reach their customers with the right messaging in the right moment. ![]() Additionally, we’re releasing new analytics, Guest Profiles and an upgraded Point of Sale (POS) integration for Waitlist to allow for a more holistic and detailed view of restaurant performance and diners. Now, restaurant owners and hosts will be able to efficiently manage their takeout orders and communicate safely with consumers through SMS, sharing updates on their order status, and ensuring a seamless front-of-house and diner experience. Prior to the pandemic, Yelp Waitlist was focused solely on managing dine-in service. For the first time, we’re evolving our Waitlist product to focus on takeout operations. To continue to better support our restaurant partners, today we’re introducing a number of new features that will help restaurants’ front-of-house operations. Yelp shared the new changes in a blog post today with one of the key features being front-of-house staff being able to easily text customers from within the app: But with the the pandemic creating a big move to takeout and delivery, Yelp is transitioning Waitlist for iPad, iPhone, and other devices to efficiently manage carryout orders and communicate with customers. The business-facing Yelp Waitlist app/service was originally built to let restaurants manage the dine-in experience. ![]() The pandemic has been particularly challenging for restaurants and Yelp is out today with updates to its its apps like Yelp Waitlist and more to help with the worldwide shift we’ve seen toward takeout. ![]()
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